Paytm contactless food ordering: Dine out without fear, this feature will make it possible


Paytm has introduced ‘Scan to Order’ feature that will enable contactless food ordering and dining experience. 

Unlock 1.0 is underway and people are expecting reopening of the restaurants soon. However, post-lockdown, they are expected to maintain social distancing and hence Paytm has introduced ‘Scan to Order’ feature that will enable contactless food ordering and dining experience. Whether visiting star-rated hotel, gourmet restaurants, cafes, or neighbourhood eateries, or even takeaway joints, Paytm’s QR code-based solution helps in maintaining social distancing and empowers restaurant owners to regain the confidence of customers.  

The entire experience, right from going through the menu, placing an order to dining-in/take-away and making the payment has now become hygienic and safe. The user simply walks in the restaurant and scans the QR code from the Paytm app to browse the menu. All the user needs to do next is place the order and make the payment using his phone, thereby effectively avoiding the need to touch menu cards and minimizing interaction with the servers. To make it more convenient, Paytm Scan to Order supports each of the payment methods that include Paytm Wallet, Paytm UPI, net-banking, and cards and offers live order updates on the Paytm app. 

Here is the step-by-step guide on how to use the Scan to order service:

1] Scan the QR Code of the restaurant using Paytm app and check the menu;

2] Add your favourite food to your cart by selecting ‘Add’ icon;

3] Next, select the ‘Go to cart’ option at the bottom. Apply promocode, if applicable; and

4] To complete the transaction, tap on ‘Proceed to Payment’ option.

That’s it. Your order is placed and you will be notified once the food is prepared. Paytm is offering ‘Scan to Order’ QR Code as a white label product to restaurants and food establishments so that they can use their logo, brand colour on the QR card, and it can be merged into their own brand pamphlets, hoardings, and signboards. Also, the company is having advanced discussions with multiple state governments urging them to make contactless QR based food ordering part of the standard operating procedure for opening food establishments.

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