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IRCTC lets passengers check PNR and live train status on WhatsApp, here is how

Indian Railways passengers can track PNR status and real-time train journey details on WhatsApp. The new feature is by a Mumbai-based start-up- Railofy. It allows IRCTC passengers to track their journey in just one tap directly on WhatsApp. This feature eliminates the hassle of downloading different apps for tracking train status or other journey details.

The WhatsApp chatbot comes in handy for Indian railways passengers to get PNR status, live train status, details of the previous railway stations, upcoming stations, and other train journey details. You will just need to enter the 10-digit PNR number in the WhatsApp chatbot and get all the information. IRCTC passengers can also dial railway helpline number 139 for live train status.

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To get track of your journey details, here is a quick guide on how to use the WhatsApp chatbot.

How to check PNR status and live train status on WhatsApp

– Step 1: Save Railofy’s WhatsApp chatbot number – +91-9881193322 in your phone contacts.

– Step 2: Now update the WhatsApp application on your phone.

– Step 2: Open WhatsApp and refresh your contact list.

– Step 3: Search and open the chat window of Railofy.

– Step 4: Enter your 10-digit PMR number and send it in the WhatsApp chat.

– Step 5: The Railofy chatbot will send you all the details including alerts and real-time updates about your train journey.

– Step 6: You can also send the PNR number before the journey to get live updates and alerts about your train journey and status on WhatsApp.

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Meanwhile, IRCTC passangers can also order their food while traveling by train. Using the IRCTC app Zoop, passengers can order food online and get it delivered to their seats.

To order food online using Zoop, first save the WhatsApp chatbot number +91 7042062070 on your phone. Or navigate to [https://wa.me/917042062070] (without the brackets).

– Open the Zoop chatbot in your WhatsApp.

– Enter your 10-digit PNR number.

– Next, select the upcoming station you want to order food from.

– Zoop chatbot will give you a set of options from the restaurants to choose from.

– After ordering food and completing the transaction online,

– You can track your food from the chatbot itself.

– Zoop will deliver your food once the train reaches the selected station.

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