Mumbai: Federal Bank, has launched a WhatsApp Lending Platform using which customers can apply for pre-approved personal loans. The platform will enable customers to access pre-approved personal loans on-chat.
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The platform was inaugurated by Federal Bank’s chairman, AP Hota, in an event attended by Shyam Srinivasan, MD & CEO, Shalini Warrier, Executive Director, Sumoth C, Vice President & Head – Digital and Federal Bank staff members.
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“This is a key step towards offering accessible and efficient financial services to Federal Bank’s esteemed clientele. Through this innovative channel, customers can conveniently and intuitively complete a journey to apply for pre-approved personal loans, eliminating unnecessary complexities and delays often associated with traditional loan processes,” said Shalini Warrier, executive director, Federal Bank.
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Customers can initiate the loan process by sending a `hi’ to the bank’s dedicated WhatsApp number.
