IRCTC Server Down: Passengers Express Concern As E-Ticket Booking Affected Due To Technical Glitch, Railways Responds

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IRCTC officials also confirmed that the E-ticket booking is temporarily affected due to technical reasons. However, the exact technical issue hasn’t been revealed yet.

IRCTC Server Down: Train passengers on Thursday expressed concern as the IRCTC server went down and they could not book their tickets online. However, the Indian Railways quickly responded to the passengers’ query and said the technical team is working on it and booking will made available soon for all.

“The E-ticket booking is temporarily affected due to technical reasons. Technical team is working on it and booking will made available soon,” the Railways said.

Read More: IRCTC Latest News: Indian Railways Cancels 14 Pairs Of Trains In Chandigarh For Three Months, Check Full List

E- ticket booking is temporarily affected due to technical reasons. Technical team is working on it and booking will made available soon.

— IRCTC (@IRCTCofficial) November 23, 2023

Moreover, the IRCTC officials also confirmed that the E-ticket booking is temporarily affected due to technical reasons. However, the exact technical issue hasn’t been revealed yet.

“DUE TO MAINTENANCE ACTIVITY E-TICKETING SERVICE IS NOT AVAILABLE. PLEASE TRY LATER. FOR CANCELLATION/FILE TDR, PLEASE CALL AT CUSTOMER CARE NO. 14646,0755-6610661 & 0755-4090600 OR MAIL AT [email protected].,” a downtown message on IRCTC’s website said.

it should be noted that the Ministry of Railways recently allowed the Indian Railway Catering And Tourism Corp. to go for long-term tenders for a period of seven years through clustering of trains.

Train passengers took to X to complain about the IRCTC server being down at peak time. The passengers said they are facing issues while booking tickets on the web as well as the app.

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Here’s What Passengers Said on X

I need to partially cancel my ticket and my train is in next few hours. Could you please help immediately otherwise I will not receive refund.

— Nakul Maheshwari (@nakul333) November 23, 2023

I was booking tatkaal ticket
But there is no response still now so how can I go pic.twitter.com/68FEBR7VyL

— Arko San (@BishnuSantra2) November 23, 2023

If they can't maintain one single website without server down then what's the point of sending rockets to the moon and Sun!!

— Deepak (@Deepak159006) November 23, 2023

Worst service when we are trying to book for emergency purpose 🤦 make the solution as soon as possible 👍

— Praveen Kumar (@praveenkumarpts) November 23, 2023

Page is facing technical issue since 10 am.. tatkal window..

1. Not able to pay
2. Payment dropped
3. After payment deducted,irctc redirect pays shows error

But the point is why mentioning the same so late.

— Rohit rastogi (@rohitkumarrast1) November 23, 2023

There's no doubt that @IRCTCofficial website is just a stress test. A way to see how much frustration we can handle.@RailMinIndia @RailwaySeva @AshwiniVaishnaw #IRCTC #frustrationchallenge pic.twitter.com/O9aKsUf1Xy

— Raj Prathap (@rajprathap_as) November 23, 2023

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IRCTC Server Down? Here’s How You Can Book Tickets

Even though the IRCTC server is down, the Indian Railways informed that those trying to book tickets can use other B2C players like Amazin, Moneytrip and others.

“Due to technical reasons, the ticketing service is not available on IRCTC site and App. Technical team of CRIS is resolving the issue. Alternatively tickets can be booked through other B2C players like Amazon, Makemytrip etc.,” IRCTC tweeted.