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Get Cash At Your Doorstep: Here’s How You Can Use India Post Payments Bank

If you find yourself urgently in need of cash and don’t have the time to visit a bank or ATM, you can now access cash conveniently from your home using the IPPB (India Post Payments Bank) Online Aadhaar ATM (AePS) service.

India Post Payments Bank (IPPB) provides services at your home through Doorstep Banking (DSB) for your regular banking transactions. The service is available to all citizens in every district, town, and village across the country.

“You can open a bank account, transfer funds, deposit and withdraw cash, recharge or pay bills, buy life insurance & general insurance, and accomplish much more with our Doorstep Banking Services facility, at nominal charges (NIL charge for new account opening at your doorstep). You can also access your Aadhaar-linked accounts held with other banks and avail some of the services like cash withdrawal,” according to the IPPB website.

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Here’s How You Can book IPPB doorstep banking service online

To book IPPB doorstep banking service online, customers can either call the Call Centre at 155299 or request GDSPostmen, or the Post office.

IPPB Service hours

As per the IPPB website, “The request can be raised for a minimum of T+2 days and a maximum of T+10 days. Customers can select a time slot for the delivery of service between 11:00 AM to 4:00 PM on the scheduled date.”

Services available under AePS

Below are the services available under Aeps:

  • Cash Withdrawal
  • Balance Enquiry
  • Mini Statement
  • Aadhaar to Aadhaar Fund Transfer

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Doorstep Banking Service Charges

IPPB will charge a flat fee of Rs 20, including GST, per doorstep visit for each customer serviced outside a 1 km radius from the Post Office. There is no restriction on the number of transactions a customer can conduct during a Doorstep Banking (DSB) visit (CIF). If another customer is served during the same visit, it will be considered a separate DSB delivery and will incur separate charges.

Individual charges for products or services obtained during a Doorstep Banking (DSB) visit will be determined by the “Schedule of Charges” and will be in addition to the DSB charges.

Doorstep Banking Service Charges

What is Aadhar Enabled Payment System (AEPS)

With the Aadhar Enabled Payment System (AEPS), individuals can utilize their biometrics to withdraw cash or make payments from an Aadhar-linked account. This system enables customers to withdraw small amounts without the need to visit an ATM or bank, thereby saving time.

According to the IPPB FAQs, the Aadhaar Enabled Payment System (AEPS) is a payment service that enables bank customers to utilize Aadhaar as their identity to access their Aadhaar-enabled bank account. With AEPS, customers can perform basic banking transactions such as balance enquiry, cash withdrawal, and remittances through a Business Correspondent.

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AEPS FAQs:

What is important for AEPS to work?

To use AEPS, the customer must:

  • Have a bank account with a bank participating in AEPS.
  • Ensure their Aadhaar is linked to their bank account with the participating bank.
  • Complete transactions using their biometric authentication only.

What happens if a customer enters an incorrect Aadhaar Number or chooses a Bank where he doesn’t have an account?

If the customer enters an incorrect Aadhaar number or selects a bank where they do not have an Aadhaar-linked bank account, the transaction will decline with an appropriate response message. It’s essential for the customer to select the correct bank for the transaction. If the customer has multiple accounts with the selected bank, only the primary account will be debited, and the customer cannot choose the bank account at the time of the transaction.

Does the customer need to carry Aadhaar Card for transacting?

Carrying the Aadhaar card is not mandatory, but linking the Aadhaar Number with the bank account is necessary for the transaction to be processed successfully.

What are the charges associated with various AEPS services offered by IPPB?

No transactional charges will be levied on the customer if they avail the services at any access points or doorstep. However, doorstep service charges will be applicable to the customer as per prevailing fees.

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